Exporting a RoamCore support bundle (Home Assistant)

When something isn’t working (install/provisioning issues, missing rc_* entities, map/power data not showing, etc.), RoamCore can export a support bundle you can share in an issue or with a support person.

The bundle is written under:

• /config/.roamcore/support/<timestamp>/

…and (optionally) also as a zip:

• /config/.roamcore/support/<timestamp>.zip

Export via Home Assistant UI

1. In Home Assistant, open Settings → Developer Tools → Services
2. Select service: roamcore.export_support_bundle
3. (Optional) Service data:

zip: true

1. Click Call service

You should see a persistent notification with the output directory (and zip path if created).

What’s included

The bundle is best-effort and may vary by installation, but it is intended to include:

• Installer/provisioning state:
• install-info.txt
• manifest.txt
• provisioned.marker
• OpenClaw snapshots (no HTTP/token required):
• openclaw-summary.json
• openclaw-timeseries-catalog.json
• Setup wizard progress states:
• setup-wizard-states.json

Notes / privacy

• The bundle is designed to avoid exporting obvious secrets (like secrets.yaml).
• Always review the contents before posting publicly.